Some of my favorite restaurants were, Grazie their Italian restaurant, Scores Sports Bar which we had for lunch everyday, Hunters - delicious steak, and lastly the Breakfast buffet which had endless variety from freshly made omelets to fresh pressed juices and smoothies with an amazing beach view. . Diamond Club you also have access to all restaurants and beach cabanas which your butlers will make your reservations for accordingly. And if you'd rather avoid the waves and sand in favor of the pool, the infinity pool is situated right at the edge of the property, overlooking the beach. We moved the stuff from our safe they offered too but we wanted to move it ourselves. Pool food service in diamond club was awesome good choices and great tasting. We both got Diamond Club and used the butler service almost daily to make restaurant reservations and to get general information about the resort and the surrounding touristy sites, such as Isla Mujeres and dining places nearby. The Royalton Chic Suites Cancun Resort and Spa is proof that "vibe" matters. Spend your days lounging on the stunning private white-sand beach next to breathtaking clear blue waters, and your nights celebrating under the stars at the exclusive Level 18 - Rooftop Cabana Lounge. Hennessy cognac is available to DC members in the resort but when you order that on L18 you have to pay $10 bucks. With DC you have horderves and top shelf beverages at your private check in which is great after traveling. My friend and I visited this resort for 7 nights and really enjoyed our time. There are markers on the floor to promote social distancing while you wait in line, and they take your temperature before you enter. The beautiful, private, white sand beaches are absolutely swoon-worthy! Everyone must wear masks while indoors. I'm not sure I'll make it back to this resort but 100% will make it back to other Royalton resorts. We felt so welcome and comfortable during our stay. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. But for heaver fabrics that need more than a small hand-held steamer for wrinkle remover, that could be an issue. Year Built: 2019. This means your elite status won't be honored, either. Also, I regret to read in your comment that we did not meet your expectations at certain points of your stay at the Resort. Bottom Line. Mornings find new meaning when you awaken in our signature, handcrafted DreamBed. OurAll-In Luxury experiences and exceptional locations make our resorts award-winning traditions for you to enjoy. It's an all-inclusive resort, and all meals, drinks (including alcoholic beverages) and 24-hour room service were included for both me and my companion in the room price. Also the rest of the staff was so lovely and helpful at all times. Butler greetings can be deceiving, we were split into floors and separated with different butlers. Related: Cancun essentials: Everything you need to plan the perfect Mexico getaway. He is very personable and noticed other tables he was waiting on taking pictures with him and even gave him hugs before they left. Tripadvisor performs checks on reviews. The overall vibe was more relaxed (no belly dance performances mid-meal), and the food was excellent. The Asian restaurant was my least favorite restaurant we tried while there. The "stocked" mini bar is a joke. You are given two designated butlers for your stay (daytime&night) ours were Axel and Maria who made it very convenient to cater to our needs via whats app! From other butlers, you could see them taking care of their guests. This is a great place if you want a lot of entertainment. When we arrived we had to wait hours before our room was ready. One thing worth mentioning is this pool is shaded after 2 pm, not necessarily a bad a thing when you have been in the sun all day every day for days, just worth mentioning. And while there is certainly a lot of beach to enjoy, those who aren't interested in the party scene might want to check out a resort outside of the hotel zone. Cancun is one of the most popular tourist destinations in Mexico, which is currently one of the international destinations U.S. citizens can visit without needing a negative COVID-19 test (though you will need a negative test to reenter the United States). The concert venue outside was also another area that was probably a live music lover's dream pre-pandemic, but it wasn't as enjoyable when having to stay six feet apart and in your chairs. Emmanuel was our butler, very nice guy and was on top of whatever we needed. 4x points for purchases made at restaurants worldwide, at U.S. gas stations, on wireless telephone services purchased directly from U.S. service providers and on U.S. purchases for shipping. We had not met Alex at this time, but he was also our butler and he too was amazing, always checking on us, to see if we needed anything, another valued asset to your resort. Location - tick Food - double tick Drinks - tick Entertainment- double tick Service - triple tick Honestly the only fault i had from the hotel is that the fire alarm went off in the middle of the night twice and when i spoke to reception in the morning they didnt seem to know anything about it. Taxes and fees that are shown are estimates only. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Luis, our butler, was fantastic! While rain showers are great in theory (and definitely pass the Brian Kelly shower test), anyone with long or thick hair will tell you that they aren't always the best for washing and conditioning your hair. You can eat and drink as much as you want. Beautifully Built and amazing staff thats willing to go above and beyond for your satisfaction. Improve earnings, maximize rewards and track progress toward dream trips. Great job also to my pool and gym workout boys Eli and Daniel. As soon as we arrived we were greeted with warm hand towels and beverages as Kevin brought our bags after check in with a bright smile. Then I feel like we got the crap room with king bed. Relaxing & refreshing stay. We really appreciate your comments regarding our Diamond Club service and facilities. We had some that had king beds and some that had two queens both rooms were pretty much the same. Royalton Cancun Suites and ResortOver all this is a good resort not our favorite but hey they cant all be perfect. As soon as we arrived we were greeted with warm hand towels and beverages as Kevin brought our bags after check in with a bright smile. - No pool or beach cabana beds, only sectionals for Diamond Club beach. The Marriott Bonvoy Business Amex is a stacked card with a rewards rate that will help you earn bonus points on everyday and business-related purchases. So happy we got him. Had to keep asking to replace whatever we had consumed from. Room service took an hour to get to our room, and one person had to man multiple stations at the buffet. Treat your favorite people to the ultimate in luxury. A total of 12417 have reviewed the Royalton Chic Punta Cana, An Autograph Collection All-Inclusive Resort & Casino - Adults-Only, giving it a rating of 4.5, on a scale of 1-5. Food was scarce in the Diamond club reception area, and drinks were pour your own, no bar like at the Royalton Riveria. I get L18 might be its own thing but if I have to pay $10 for certain drinks, let me know upfront. This hotel has some hiccups to deal with and service is key when managing a resort. It was crowded and the seats were uncomfortable. We had two queen beds, a sofa (that could be pulled out into another bed if you needed it) and a small desk area. Checking at rates if you are booking this property, I'd book 1000% on Bookit. The resort also offers fitness classes to guests, including sunrise yoga, kickboxing, boot camp classes, zumba and more. Dear Kelzpem We really appreciate your having taken the time to write this review with such a detailed description of our facilities, services and staff. You can confirm 100% you are getting DC and they usually offer other perks. Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. The resort map on the TV was blurry, and there was no easily-spotted signage to point me in the right direction. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. Diamond Club. Ex. Floors: 16. Terrible conditions for relaxing, so I avoided the room. We went to this restaurant in the Punta Cana resort and were excited to try Cancun's. It also faced the ocean on the 8th floor, which was the perfect level, away from the noise to take naps during the day and get a good night's sleep. Please view our advertising policy page for more information. Offer ends 5/3/23. Royalton CHIC Cancun Resort & Spa Adults Only All Inclusive Cancun, Mexico 1 (888) 774 0040 or (305) 774 0040. It's also great to hear that you enjoyed the food and drinks and found the hotel to be beautiful. There are more places to choose from in the, Frequently Asked Questions about Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only. HOTEL: The hotel appears to have been built in the 1990's, but is in very good condition overall. Service was good. Our room had a balcony that overlooked an outdoor entertainment venue for the hotel. Those who are interested in the nightlife Cancun has to offer will likely be better off waiting until COVID-19 restrictions regarding mask-wearing and social distancing ease and more people start booking trips once more. It offered a great view of the sunset and an easy way to listen to live music (including a Queen cover band one of the nights we were there) without braving any crowds. He even brought me iced coffee most mornings. And you're certainly not getting an authentic Mexico experience. Special thanks to Manuel, Alejandro, Ernesto and Violeta for making our team here so much fun. From what I've seen, this is a common problem across resorts right now as tourism starts to pick up again and properties are working to restaff as more travelers book stays. I will glad to share your message with the staff you mentioned. From start to finish. The vibe team hangs out here so there is always something going on, and it is usually pumping. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. Food and drinks were very good and the hotel is beautiful. It would've been cheaper for me to book through BookIt directly on the same dates. I have the Chase Sapphire Preferred Card and the Chase Freedom Unlimited, so I could have booked my stay for the same price and gotten 5x on my stay with the Chase Freedom Unlimited before transferring those points to use with my Chase Sapphire Preferred. We hope to receive you soon once again at our Resort very soon.Luxury RegardsJorge CastroGeneral Manager, When we called to get a Room we asked for a good one, they booked, great, as soon as we arrived, the reception was awful not even a welcome beverage or anything, the reception guy just remark us the over charge stuff and never the things we were allowed and at the end after do the charge they offer us a Diamond pack, what it was not included and we have to paid if want to use the half of the place and facilities, and if you dont get that, you are like discriminate to several things, Bars, Pools, Restaurants, everything, why dont put the different choices since the beginning and we can decide as we want , we used to spend night in Cancn and Riviera very often and this was our worse choice ever, better go to Hyatt Ziva or even to Iberostar We paid accommodation from 9th till 11th of July 2019 , Rooms 105041 and 105043, Dear Abraham RThank you for your review and I can assure you that I have carefully considered your comments. Prices are the average nightly price provided by our partners and may not include all taxes and fees. On the plus side, the Royalton Chic is a quick 20-minute drive from Cancun International Airport (CUN) and is surrounded by touristy restaurants, bars, and activities. We are also happy to hear that our VIBETeam, including Manuel, Alejandro, Ernesto, and Violeta, added to your experience with their amazing energy and entertaining efforts.
Jonathan Stone William Tyrrell,
Twin Cities News Talk,
Ellie Simmonds Partner,
Articles W