stubhub tickets not available until day before

But as those events near, they may come down in price in the absence of having a buyer. Select 'Get tickets' then 'Track your ticket(s)' for tracking details. Ticket was sold and then canceled in this 3 hour period. Hey jbsmith! Thanks. Hey @PM444! Rather, those fees can fluctuate based on factors such as ticket price and demand. But it won't charge you a fee just to list your tickets, so there's no risk there. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. I said I sold my tickets already. I paid about $150 per ticket, including fees. If you fall into that camp, then you may be the type who budgets for concerts and sporting events. I told him repeatedly that I never got an email and he couldn't do anything, I asked to be transferred to a supervisor, and was to Scott who also told me it was my fault for not responding to an email I NEVER RECEIVED! Super common practice, 21 pilots, pearl jam and few others come to mind, so you are good That means when you buy or sell tickets, they are only the intermediary. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. I went on to lose both my original ticket value AND the charge to my account. So I almost bought horrendously inflated nosebleeds backups through ticketmaster. Sorry we couldn't be helpful. Nosebleeds were even more than what paid for pit tickets. The morning of the concert, there were 179 tickets on StubHub with the cheapest being $140 (cheapest face value ticket through Ticketmaster was $47.25). List your tickets on the app or website, and StubHub will do the work of finding buyers, completing the sale and paying you. @captain-janeway - There could be several reasons as to why; some already being mentioned. Buying tickets on StubHub guarantees you a seat to whatever event you're looking to attend. Randy Miller | NJ Advance Media for NJ.com. I was assigned 2 seats, 67&68. Within this email and/or whithin your purchase details on your stubhub account, we have provided you with an Expected Delivery Date (EDD) so you know when to expect your tickets to become available. We are changing the way you register and sign-in to the StubHub Community. The event is today and I still don't have my tickets Print. They (mlb) use this barcode system . Sold tickets on this site and a computer glitch allowed them to sell my tickets twice, they charged me the whole sales price of the tickets as my penalty, over 3k refuse to pay me a penny for the expensive tickets I sold. Today was the last straw. Lindsay is the author of this solution article. Thank you, you have successfully subscribed to our newsletter! The pit tickets jumped to 400 each. Fan rewards: They have nothing to do with it. Sorry we couldn't be helpful. No. Not only will your tickets be legitimate, but you're guaranteed to get them in time for your event. StubHub will deduct a fee from tickets you manage to sell through its site. Unsubscribe at any time. But ,I have season tix to an extremely popular college basketball program. I've been on the phone with them 4 times now to get things resolved. In most cases, tickets arent issued until 24 hours before the event. You may not get them until just before that date. Help us improve this article with your feedback. Sometimes, events don't go off as planned. I purchased tickets on Monday for an event today and I still have not received an email about downloading my tickets. The only way to complete mlb sales on Stubhub is by entering the barcodes. The total price I had to pay was $400 for ticket and the fee. It may be close to the event due to ticket delivery delays. FanProtect Guarantee: The Stubhub site indicated the tickets would be available by December 29th as a mobile transfer, a method commonly used these days. We've got you no matter what. . I would like to draw public attention to this incident, I think this is not the first case of cheating this site. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. That way there are no issues but additionally, so they can get paid. Then, once they sell, you'll log into your Ticketmaster account and transfer them to your buyer and confirm the transfer on the StubHub website. If StubHub decides you can be refunded, you'll probably get an email at some point on how to collect your refund. I'm with this person. You can also reviewUnderstanding your order's delivery statusbased on the kind of ticket you have. @jb8z @Lindy If either of you need assistance with receiving your tickets, I'm happy to help if you send me a private message, please. This happens when the primary ticket company doesn't release the tickets to the original buyer for a while. ConsumerAffairs is not a government agency. We bought tickets Tuesday 4/20 and it said it would be ready for 4/21. All Rights Reserved. Not getting your tickets until the day of the event has become more common with venues. If there are problems, our FanProtect Guarantee really has our fans back as we want you at the event you bought for. StubHub is a great source for concert and sporting event tickets. No. In fact, StubHub says that if an issue arises with your tickets, it will find you comparable or better tickets to your event or otherwise refund your credit card in full. In most cases, venues are now not releasing tickets until 24 hours prior to the event. Id like to be prepared ahead of time because the drive is long and I wouldnt want to show up and not be allowed in. Reddit and its partners use cookies and similar technologies to provide you with a better experience. They sent me a "link" for "alternative tickets" but the link literally told me "no tickets available" (even though there are plenty on StubHub), So.. BEWARE, you may well be getting completely screwed, which is my experience so far. Some teams, venues, or artists put delivery delayson tickets issued to original buyers. How Much Does Home Ownership Really Cost? Will my tickets arrive in time? We are changing the way you register and sign-in to the StubHub Community. 24/7 customer support: Not the greatest arrangement, but I have had tickets delivered fairly close to game days before, so I trusted them. Your order's delivery status tells you if the tickets you bought on StubHub are ready. Compensation may impact the order of which offers appear on page, but our editorial opinions and ratings are not influenced by compensation. I called an hour before the concert to learn that my tickets were unavailable. Great system right ?? Is this just an excuse to try and scam that they can't send right away? Did you find it helpful? Make sure to ask the customer service agent to send you an email confirming your refund approval. I was on hold with customer service for two and a half hours . Stubhub said that they were contacted by the venue that the transfer button would not be available on Ticketmaster until 24 hours before the show was to begin. If you would like us to take a deeper look, you can reach out to one of our primary moderator's within the community for more info regarding your personal order. Or, you might use StubHub to try to score tickets to an otherwise sold-out event. Support does not answer, there is no cancellation\refund option on the order page. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. Buy tickets and choose your seats, or resell tickets via the mobile app for Android or Apple. All rights reserved. Sellers will face penalties or could lose their accounts if they don't ship or cause problems for their buyers. Privacy Policy. It is due to the security around the tickets, venues like to hold onto the QR codes as long as possible to avoid ticket trading and duplicating issues. Guess what happened next concert started and seller finally emails the tickets. Some venues, artists, and teams don't release tickets until a couple days before an event. Bucket list site for many people let's say. If you're on a Galaxy Fold, consider unfolding your phone or viewing it in full screen to best optimize your experience. We value your privacy. It is recommended that a seller deliverstheir tickets sooner if they get them earlier than expected. I still show an option to transfer tickets in Ticketmaster but not to sell. Understanding Homeowners Insurance Premiums, Guide to Homeowners Insurance Deductibles, Best Pet Insurance for Pre-existing Conditions, What to Look for in a Pet Insurance Company, Marcus by Goldman Sachs Personal Loans Review, The Best Way to Get a Loan With Zero Credit. Checking vs. Savings Account: Which Should You Pick? I knew that Stubhub is a resale company, and that I could get tickets at an inflated price. My daughter's favorite artist was coming and specifically asked me to take her. They will take your money then make you jump through hoops to get it back. For more information, please see our Obviously AVOID IF YOU CAN. Best Homeowners Insurance for New Construction, How to Get Discounts on Homeowners Insurance. We value your privacy. The "transfer" button is currently available on Ticketmaster, but the tickets and barcodes will not be available until a day or two before the event. I received all 3 of my tickets 2 days after payment at the agreed price. On 4/11/23 I sold 4 premium tickets to the Cubs/dodger game on Stubhub. You might, for example, use StubHub if you bought tickets to an event and then a conflict arises that renders you unable to attend. So - that being said - one fear of selling our basketball tickets here on Stubhub is that someone would turnaround and resell them AND that person WOULD list the actual seat #'s. So take your time and look around until you find the musical with the date and time that works perfectly for you and your schedule! Dial +1 (866) 788-2482. Here's what you need to know. And if you're buying tickets, look at various sites to see which one has the best price. Why would I not only forfeit $500 compensation for those tickets I wasn't going to be able to use, but further not "finalize the sell" authorizing them to charge me $495?? All both of them could keep saying is "we sent you an email." If the listing exists on StubHub and you can transfer the tickets, you're certainly welcome to list them on StubHub. This company is horrible and they DO NOT care about their customers. The Cure is set to play Fiddler's Green Amphitheatre on June 6 as part of its 30-date tour. If you do not receive your tickets in time for your event, StubHub will attempt to issue you replacement tickets. I went through this exact issue a few weeks back. Musicians can get sick and sporting events can get canceled. They are not a reputable company and will not help or rectify their mistakes. Stubhub NEVER processed a refund and NEVER provided an account credit. by Maurie Backman | Your order's delivery status tells you if the tickets you bought on StubHub are ready. Hell they got there money so send the tickets. The Ascent's Definitive Credit Score Guide. We are told NOT to resell our season tickets (which is BS) or, if caught, lose not only that game, but the rest of the season of tickets -AND all future rights to season tickets.

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