If the new fare is less than the original BQuick fare, the difference in fare is refundable to the customer less the $15 fee. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie BQuick fares can be changed to another type of fare but the fare will then be subject to the specific terms and conditions for the new fare type. To arrange a refund for an online booking contact the Additional costs apply for meals and other ancillary products. Designed and built by Republic of Everyone with Nationbuilder, AMWU calls for federal industrial manslaughter laws on Workers' Memorial Day, AMWU RESPONDS TO NEWS OF QANTAS ENGINEERING ACADEMY, AMWU WELCOMES GOVERNMENT ACTION ON ENGINEERED STONE, Employees who have attained a minimum of 25 years continuous service with Aurizon Operations Limited; Aurizon Network Pty Ltd; Australia Eastern Railroad Pty Ltd, Partner and dependant/s of employees who attained 25 years continuous service with Aurizon Operations Limited; Aurizon Network Pty Ltd; Australia Eastern Railroad Pty Ltd. Children up to 16 years of age who are dependent on the employee for financial support. All other concession card holders can call our Customer Contact Centre on1800 872 467, orsubmit aBooking Enquiryform and we will get back to you. See every corner of Queensland; from Cairns in the north, to Brisbane in the south and the Queensland Outback that extends to Charleville, Longreach and Mount Isa. International Backpacker discounted fares on Queensland Rail travel services are available to bona fide overseas backpackers visiting Australia. edusaver policy (PDF, 59KB) for specific booking and payment conditions. Available for travel on Spirit of the Outback sectors commencing or ending west of Rockhampton; Westlander and Inlander and RailBus connections. Proof of purchase of a Queensland Explorer Pass is required when undertaking the actual travel on the long distance services. Additional costs apply for meals and other ancillary products. Queensland Rail also acknowledges the contributions of First Nations (Aboriginal and Torres Strait Islander) peoples within Queensland Rail and the communities we serve. grouptravel@qr.com.au. 1300 735 307 or Group booking requests can be made up to 2 years in advance. To receive concessional travel outside of Queensland, the cardholder must present a current Queensland Pension Concession card or Queensland Government Seniors card. Queensland Rail Employee Reviews Review this company Job Title All Location Australia 94 reviews Ratings by category 3.5 Work-Life Balance 4.0 Pay & Benefits 3.4 Job Security & Advancement 3.0 Management 3.3 Culture Sort by Helpfulness Rating Date Language Found 94 reviews matching the search See all 96 reviews Good job security Children between the ages of 16 and 21 years, dependent on the employee for financial support and full-time students at an approved educational institution. Meals and upgrades to sleepers are additional costs. questo messaggio, invia un'email all'indirizzo The below concessions types are eligible for travel discounts, click for further information. real person. Benefits information above is provided anonymously by current and former Queensland Rail employees, and may include a summary provided by the employer. Customer Service Attendant(Former Employee)- Rockhampton QLD- 5 June 2022 Positives - Excellent salary providing stability, great perks of travelling and leisure during layovers. This win proves that when we work together as a collective with progressive governments we can achieve great outcomes for union members. A fee of $15 per person applies for rebooking. As an employee of Queensland Rail, you will have access to a range of benefits including flexible work, health and wellbeing programs as well as a competitive salary, enhanced superannuation contributions, lifestyle benefits and so much more. Onze Available for unlimited travel in all Queensland Rail Travel long distance services and connecting coach services. The following conditions apply for our Child Fares: Children aged 4-15 years inclusive travelling with an adult 16 years or over Please help us protect Glassdoor by verifying that you're a Meals and upgrades to Twin and Single Sleepers are additional costs. Customers under 16 years of age are classified as children, and travel at the child rate. Designed by Elegant Themes | Powered by WordPress. However before making your first online concession booking, you will need to contact the For changes to travel outside the 2 for 1 travel period, additional charges apply based on the applicable fare for all customers for the new travel dates. Please contact the Queensland Rail Travel Customer Contact Team on 1800 872 467 to register your concession prior to booking online. Get a Free Employer . Cancellations must be advised prior to the scheduled departure date and time shown on the ticket. Queensland Resident Pension Card holders are entitled to four (4) Queensland Pension rail entitlements each calendar year. John.Smith@qr.com.au) being used 82.8% of the time . Queensland Rail passes regardlessvof yearsrofeservicefand shall returnwany passes held to themissuingpofficer. How to use public transport to get around Sydney and NSW. The TPI or TPI/EDA Veterans Travel Pass is not transferable and travel entitlements are only for the cardholder, they do not extend to spouses/partners, dependents or carers. Current and former employees report that Queensland Rail provides the following benefits. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Available across all travel options - Economy Seats, Business Seats, RailBeds and Twin or Single Sleepers. For the last three years rail workers' entitlement to gold passes for 25 years of service has been under threat. Queensland Rail pays its respect to Elders past, present and emerging community leaders. For further information please review our Ticket refunds are processed at the time of cancelling. Toxic bullying within the work environment. discount of up to 15% off* the full adult rail fare on Queensland Rail Travel network services. Wir entschuldigen uns fr die Umstnde. high performance culture which: Queensland Rail pays its respect to Elders past, present and emerging community leaders. Sector fares apply to all breaks of journey. If you identify a security incident on the network, there are a number of options available to you to report it: To report asafety issueat a level crossing call Negatives - Extreme lack of support between colleagues especially with new staff. recognised concession card holders. Tickets and fares for metro, train, bus, ferry, light rail and coach within Sydney and around NSW. Queensland Rail also acknowledges the contributions of First Nations (Aboriginal and Torres Strait Islander) peoples within Queensland Rail and the communities we serve. Queensland Rail offers a huge variety of roles and it is quite easy to move between areas once employed. The card is valid for ten years from the date of issue. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail No changes or refunds allowed after the departure date and time shown on the ticket. /Documents/Policy%20PDFs/Eligible%20for%20Concessions.pdf, Queensland Rail Limited ABN 71 132 181 090. Sector fares apply to all breaks of journey. (ex. Find out about Opal orbook NSW TrainLink Regional train and coach services. No refund applies if not cancelled prior to the first departure date and time shown on ticket. pour nous faire part du problme. })%w?#RrbmsX;rBTz?x6_C>yrP7,A A@>-l'laaro!brV&`Z A fee of $15 per person applies for rebooking, This fee doesn't apply if the new fare is greater than the original tickets fare, If the new fare is less than the original AChoice fare, the difference in fare is refundable to the customer less the $15 fee. This includes travel as far south as the Gold Coast. Fares are not instant purchase (except on the Internet), withhold bookings possible through our Customer Contact Centre or Travel Centre. Available across all travel options - Economy Seats, Business Seats,RailBeds and Twin and Single Sleepers. Aydanos a proteger Glassdoor verificando que eres una persona real. Making this contribution means Queensland Rail will contribute 12.75% to your account. Note: This concession must be registered to your passenger profile before booking online for the first time. Travel on the Kuranda Scenic Rail and Gulflander services is not permitted. On presentation of a current Australian state or territory Government Seniors Card, customers will receive a Aydanos a proteger Glassdoor y demustranos que eres una persona real. What if I already have a pass or still work for QR? Note:Our new booking system is currently accepting concession bookings for Queensland Pension Concession Card holders and Queensland State GovernmentSeniors only. Current and former employees report that Queensland Rail provides the following benefits. Queensland Rail Travel reserves the right to make changes without notice. We pay respect to traditional custodians and Elders past and present. per informarci del problema. Edusaver fares are available in Economy Seats on all services. Track Worker yearly salaries in Australia at Queensland Rail Job Title Track Worker13 salaries Location Australia Average salary $54,457per year matches Meets national average Average$54,457 Low$34,000 High$82,000 Salary estimated from 13 employees, users, and past and present job advertisements on Indeed in the past 12 months. Queensland Rail Limited ABN 71 132 181 090, Health assessments for rail industry workers, Historical and heritage information and requests, If the incident is not an emergency, you can report it to a member of staff (where present), or to Crime Stoppers on. What if I already have a pass or still work for QR? Complete the booking request form (PDF, 1MB). disruptions refund policy. Customer Contact Centre. Recently, the Queensland Labor Government delivered on a 2010 commitment to provide gold pass entitlements for former QR workers transferred to Aurizon. <> bJ.TJ?B>2sz&J8 )5 8>I2MQ8S)Tf3|>1w"3Eb3g.S|o {%uL~a'7+k{D(_Aii If the new fare is less than the original fare, the difference in fare is refundable to the customer less the $15 fee. Other eligible Australian senior cards including Queensland Seniors Business Discount Cards, National Seniors Australia and New Zealand Senior card bookings can be made online without prior registration. Ci International backpackers without this identification are not eligible for a backpacker fare. para informarnos de que tienes problemas. Twin and Single Sleepers can only be booked online for children accompanied by an adult. This rating has been stable over the past 12 months. Cancellation and amendment conditions and fees apply. Customer Contact Centre. Infants must be booked into a RailBed directly next to the parent or guardian accompanying them or directly across the aisle in the case of two infants with one parent or guardian. para nos informar sobre o problema. The Queensland Explorer Pass offers unlimited travel for one or two months across the Queensland Rail Travel network. Edusaver fares are available to Queensland primary and secondary school groups with a minimum 10 students. Please contact Aurizon for your employment history, ex-Queensland Rail employees can then contact corporate passes directly via: corporatepasses@qr.com.au or on (07) 3072 8894. 63% of employees would recommend working at Queensland Rail to a friend and 60% have a positive outlook for the business. The following conditions apply for our Group Fares: Group discounts may apply for a group of 10 customers or more travelling together on the same itinerary. If you believe you are eligible for a Gold pass, we encourage you to claim your pass as soon as possible. ein Mensch und keine Maschine sind. To make a booking, select the number of adults and children, add the child's age then search. appropriately recognises and rewards outstanding performance. On presentation of a current National Seniors Card, customers will receive a Meals and upgrades to sleeping berths are additional costs. allows Queensland Rail to comply with legal and regulatory obligations. Meals and upgrades to Twin and Single Sleepers are additional costs. discount of 25% off* the full adult rail fare on Queensland Rail Travel network services. Amendments to travel dates are allowed in advance subject to fees - $15 per person. 4 0 obj Press Tab to Move to Skip to Content Link, Customer Service / Customer Experience Jobs, Management / Marketing / Media / Communications Jobs, Finance / Procurement / Legal / Risk / Compliance Jobs, Maintenance / Operations / Logistics Jobs, Professional Development & Celebrating Greatness. PCC and Queensland Veteran Gold Card and Veteran White Card holders are entitled to a concession fare for travel on Translink and regional ferry services. Online bookings are now available for all eligibleSeniorcard holders:Book Now, Note:Australian State Government Senior cards (including Queensland cards)must be registered to your passenger profile before booking online for the first time. Reservations are essential on these services. Sector fares apply to all breaks of journey. About / Press; Awards; Blog; Research; Guides; Employers. x]n :NbL'M\'} CR .|"Xt=p/6Zy=JK@pP~[B]&c{C~'i:#ItJpl7=d@b^}#c#C]2p\A-zqnU:K9Q]=-!g(c)6>>)XcW~ u& No changes or refunds allowed after the departure date and time shown on ticket. Travel on the fast Tilt Train is only available between Brisbane and Rockhampton (and intermediate stops). Ticket eligibility Current and former employees Current and former employees From 1 March 2023, Employee and Former Employee Opal cards reported as lost, stolen, or damaged, will be replaced with a teal Opal card. This has been a longstanding condition for QR and Aurizon workers, provided in recognition of a quarter of a century commitment to the industry. If you are a casual / fixed term employee, you don't have to contribute, but if you do, you will receive a higher level of . 7,500 Employees . Insurance, Health & Wellness Financial & Retirement Family & Parenting Vacation & Time Off Perks & Benefits Professional Support Insurance, Health & Wellness Health Care & Insurance 3.0 1 Rating Life Insurance 4.0 1 Rating Queensland Rail pays its respect to Elders past, present and emerging community leaders. Backpacker bookings not currently available online. The following conditions apply for our BQuick Fare: Value advance purchase adult fare limited availability. Meals and upgrades to sleeping berths are additional costs. %PDF-1.7 Duty Rail Pass and delivering to the community. For more information visitourOnline Booking Helppage. Glassdoor. Payment deadlines are provided by sales teams based on the travel date and booking date. Help with using the Trip Planner or tell us how we can help. Take a rail adventure to Queenslands Outback with a great value rail fare between November andMarch. om ons te informeren over dit probleem. Pass holders may upgrade to business seats on the Tilt Train (between Brisbane and Rockhampton), RailBeds on the Spirit of Queensland and available sleeping berths upon payment of an upgrade fee. Disculpa 6 0 obj Si vous continuez voir ce Queensland Rail Travel has a range of fare options to suitcustomerneeds. The Queensland Explorer Pass gives you unlimited travel on most Queensland Rail Travel Train services in Queensland. Concession cards used to purchase discounted tickets must be carried whilst travelling for presentation to onboard teams and Authorised Officers on request. message, please email All customers receive a complimentary connecting journey onboard Queensland Rail City network service with every ticket purchase. A minimum of one break of journey is compulsory. Travel can be taken over a one or two month period with unlimited stopovers in any direction of travel in Economy Seats. To use your entitlements you will need to have a valid Queensland Pension Concession Card (PCC) at the time of ticketing. stream The database includes approximately 370,000 names and covers the entire career of many railway employees. On presentation of a Queensland Rail Travel Pass (Photo included), or an authorisation letter from the Department of Veteran Affairs, Queensland resident Blinded Ex-Service Personnel may receive free travel for the blinded ex-service personnel and their guide/carer. The information below outlines the policies and procedures relating to Regional services. endobj Purchasers have six months from the date of purchase to commence travel. Queensland Rail also acknowledges the contributions of First Nations (Aboriginal and Torres Strait Islander) peoples within Queensland Rail and the communities we serve. If you have an enquiry about former employee entitlements or if you would like to clarify what you are entitled to, please send an enquiry through to the Concessions team via the Concessions application form. We acknowledge their spiritual connection to the lands and waterways and ask their ancestors to watch over us as we tread lightly on Country. Services affected by disruptions have a specific refund and rebooking policy that overrides these conditions. The following conditions apply for our AChoice Fare: Available across all travel options - Economy Seats, Business Seats, RailBeds and Twin and Single Sleepers.