There are dirty marks everywhere. Valid U.S. Military ID of eligible customer must be presented at time of purchase by eligible customer identified on ID. If you are missing an item(s), track your order to make sure that there is still not another package on the way. Honestly, I am not sure where all of this Finish Line hate is coming from. Contacted customer service through live chat, and 34 minutes later I was told, Finish Line is still waiting for more inventory and that's why my order is still saying processing. But if you cant deal with the amount of orders then you shouldnt have that amount of products listed for sale. Is that message also on your seller central homepage? I choose to donate $35/mo for a child in South America instead of giving money to a store where idiot sales people can look good. This is so ridiculous. Your order shipment confirmation email will include a carrier tracking number with a link to a Track Your Order page. Once that time elapsed I called again to be told the actual time is 1-3 business days. Out of approximately 9 products I ordered, 9 were not available. I just so happen to check my statement and noticed that there was a charge that I did not authorize. Why I wanted him to send me a return label to return it. Then a black guy with braids came out, with some fake canned statement about it being the theft policy and I can try on the left then the right separately. We are not officially endorsed by nor affiliated with Gamestop. Ensure all order information is correct. Haters, COME AT ME. Seems like a very long time in this day and age. Share your photos and videos with others to prove the truth of your words. Plus I sent an email two days ago and still no response. These focus on an accurate and precise prescription filling process that is safe and legal for both the customer and the pharmacist. Two days later, I tried placing an order with JD Sports and the SAME thing happened. Click the "Size Chart" link to view comparative sizing (measured in inches) to best understand typical size suggestions and conversions. So, after many failed attempts I decided to call it quits. How long does it take Youll need to sign in on the PayPal website and provide information payment there. why is my finish line order still processing The charge was from sports illustrated. We sincerely appreciate your patience and correspondence on this matter. Of course I know I have those options. I had to call again and they stated they would expedite my shipping which was a lie. Stores Espaol. There was never a confirmation or order # given. Show more Less. Receipt of submissions will not be acknowledged and information you provide is subject to our Terms of Use and Privacy Policy, each available at finishline.com and jdsports.com and from our Customer Care teams upon your request. This was my first order and will be my LAST order from Finish Line! This comment was posted by a verified customer. 2023Finish Line, Inc. All Rights Reserved. When I entered the store, it seemed and looked abandoned. I placed 2 separate orders and were charged twice on my bank account for each order. If you are serving or have served in any branch of the U.S. Military, you (and your spouse, domestic partner and dependents) may qualify for a 20% discount on in-store purchases in Finish Line stores. Since I didn't really get a reason I called the customer service number that was provided in the email. Order processing Finish Line is an independent retailer and is not affiliated with any other companies. I will also be checking that they did not bill me 2x! I wouldn't avoid finish line. Are there any complaints about Finish Line? We will not be patronizing ANY FINISH LINE store again. 5 days later and still not ready to ship! If, after 7 days of not having picked up your order, you will be sent an email to make you aware that your order has been shipped to your billing address. I liked everything about the shoe. Web4.1K views, 50 likes, 28 loves, 154 comments, 48 shares, Facebook Watch Videos from 7th District AME Church: Thursday Morning Opening Session Website still shows everything in stock in my size for the item, even though the customer service rep said they weren't. Customers can find the nearest location on the company's website. Can I return an item purchased from Finish Line? I told him his manager and cashier are jerks. Now store won't refund me my CASH until I drive into one of their stores and return the item they sent to me in error. F for Does Finish Line offer competitive prices on athletic footwear and apparel? Certain states offer Sales Tax Holidays during certain times of the year. You cannot get your items any faster than what you were told at the time of order. Anyways, it took waaayyyy too long to resolve this but I generally feel it's due to the lack of gift policies. Unbelievable. It is now 10:30am and yet again I find that the store is still not open. 7. It looks like you were misusing this feature by going too fast. Orders with more than one item may be shipped from separate fulfilling locations so you can get all your items as swiftly as possible. I say no. When I finally got someone to answer, the rep told me to drive to the nearest finish line and return it and they would reorder another one. The Finish line Store in Clay Terrace, Carmel is supposed to open at 10am. However, the company has a good track record and has resolved most complaints satisfactorily. The company has a good reputation and has received positive reviews from customers. This is a MAJOR issue. You can track your order and shipped package a few different ways: For each shipment, you will receive an email notification the day before your package is scheduled to be delivered and you will also receive a delivery confirmation email after delivery. But when all of them have been pending all day and all the 100 orders are all released at once at 6pm, taking into account that I will have another 100 tomorrow, I was not expecting that. Prom season is here, and you deserve to look and feel amazing for your big party! The company is a legitimate retailer that has been in business since 1976. Then, choose the store you'd like to pick the shoes up from by clicking the Choose Location link and entering your city and state or zip code. Finish Line, 5 out of 5 stars. Finish Line has a rating of 1.69 stars from 172 reviews, indicating that most customers are generally dissatisfied with their purchases. Enter Finish Line Order Tracking ID number in following web tracker form to Check your Parcel, Shipping, Courier, Shoe Package, Item status and Get Estimated delivery date details online. WebIf you order on Thursday and it takes that time (doesnt ship on Friday), then you likely wont see shipment till Monday since UPS doesnt deliver/pickup on weekends. Select "Place Your Order" to complete checkout. Buy Now, Pay Later. Interest Free. In addition to shipping, Finish Line has made some of its products available for in-store pickup. Customers now have the ability to make a purchase online and pick up their order at their local store within a two hour timeframe. Edited by: admediauk on Jun 3, 2014 7:43 PM. So they go from state to state and eventually I receive notification they are being returned to Finish Line because they did not give UPS my correct address. I said that she could hold my cell phone, driver's license or whatever. Give your email address, develop a robust password, or utilize your email account to finish the signup. I have had to deactivate my account to deal with the overload After 5 day of waiting for my purchase they sent me a email saying that they don't have the product in inventory and that good thing is you need to wait 72 hour for get your money back, Received wrong product, sent that item back the same day with expectation of receiving right product before Christmas. Like any company, Finish Line has received some complaints from customers. In addition, the products listed on our exclusions list DO NOT apply to meet minimum purchase amounts on certain offers we provide. Claim it and get a lot of features. You Cancel An Unpaid Order That is Stuck in Processing Spent hours on phone with representatives trying to figure out what's going on, if Finish Line had been hacked. Finish Line ranks 130th among Athletic Shoes sites. This reply coming from a manager? Once you have placed your order, you'll receive an Order Confirmation by email. Why Does My Groupon Order Say It's Still Processing Unacceptable. You'll get a. I order 2 pair of Air Force 1 let's just start with the packing was poor no paper in one of the box then the box is orange inside which stained the sneakers orange laces dirty my other pair look like someone stepped on them all bent up horrible I tried to get them replace just for them for them to say they of out of stock for my items how inconvenient timing horrible waited for my order in a timely manner and they just ruined every thing finish line will not get my business don't even want to get into to refund process longer to get your money back "refund", Tip for consumers:Poor packing not handling with care from finish line, Very unprofessional and not dependable.I would prefer not ever using this website again and would rather go into a store or order from footlocker. Ordered a few items from finish line.com. I have placed an order online in July 2022 (#*******247) and received an order cancellation notice. Another told me I was waiting on a refund without reading the notes. If your shopping bag meets such parameters, verify youve entered all information correctly. Walmart order is still "processing", it is probably When an order ships depends on the availability of the ordered product. Why my Apple orders are still processing By using our website, mobile app or other online services, you agree to these Terms of Use andour Privacy Policy. I told him if it wasn't for him I would just walk out. We cannot do any order lookups, check trade values, check stock levels, or process any returns. I am extremely disappointed with my experience with Finish Line. Manager tells me to go look for it. This company need to hire good people to handle customer complaints.I bought a sneaker for my son and pay for ups shipping, I was shipped with ups but end up in local post office.the post office some how misplaced my package.I spoke to finish line customer service and was promised to get a replacement with 2days shipping.when I called next day to verify if package was shipped, It was not and they telling me to go pick up my package at post office.after I explained in plain english that the package is lost by post office.I ask to speak to a manager but was not allowed to speak to managerI wont be buying nothing here again.they should start the star count from zero not 1 so i can give them zero instead of 1 star. The company messed up once by misplacing my order, messed up a 2nd time by sending me the completely wrong item ($10 socks instead of $100 shoes) and now due to their mess up the item I originally ordered over a month ago that was in stock is no longer available and the only answer I got was if/when they become available they will ship them to me..oh and for my inconvenience they will give me a $15 credit towards my next purchase! So, I called customer service and sat on hold for 53 minutes! By using our website, mobile app or other online services, you agree to these, Do Not Sell or Share My Personal Information, Confirmation email that order is ready for pickup, Credit card used for your online purchase, Valid photo-id (Driver's License or State ID). Youll also receive an Order Confirmation via email if you provided your email address during the checkout process. Delivery and transit times will vary based on the order's final destination. How do you resolve this? Customer Care - Shipping Information | Finish Line It looks like you were misusing this feature by going too fast. True but if you can only send 10 items out a day you dont go and list 1000 items for sale. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. My order is still processing - Verizon Community Terrible service; I vow to never shop there again. They didnt even offer a refund and could not tell me if a pair would even become available or if they did when. In some cases, our payment and order detail verification process may extend order processing times, potentially for as long as 21 days. It's usually easy to return if you are local to a brick and mortar store. They told me the shoe was in stock and charged my credit card.the shoe size was showing in stock online at the time of purchase. My disappointment is that they are not gift-friendly (if you don't live local to a store.) I ordered them "Rushed, " 5 days before Christmas, and the shoes we received came late. For more information, please search for Prohibited Seller Activities and Actions in seller Help. WebIt takes minutes to find a way to work with Maintenance Work Order. They are worth a try if you have a local store you can go into. Click here for more information on the returns process. I've shopped faithfully for years at Finish Line. When I called about the item, I was on hold for 40 minutes. Was it because I was black this happened? 7th District AME Church: God First Holy Conference 2023 what a mistake. Do yous ship to ireland and if so how long would it take. Customers should review the company's shipping policies carefully before placing an order. WebWorked on all my i there purchases so I did it again expired so my daughter will have shoes on the second day now order still processing for 2 day . My card was charged and my bank said everything was ok on their end (I did pay part of the balance with a gift card I got from trading in my XS Max to Apple). In addition, I got home and inspected the shoes. Thanks. Once again thanks Amazon for being a pain in the Arm. By visiting finishline.com and our mobile app and keeping up with our social channels and our emails, youll stay in the know about launch times, product releases and product sellouts. When I ordered the sneakers the customer service representative sounded like they were unprofessional. Remove the item from your cart and then add it again. Search for product name or style number in the search bar at the top of every page. Tip for consumers:return policy and shipment is an issue. First, make sure the Finish Line Gift Card Number and PIN on the back of the gift card are entered correctly. Orders stuck in pending - General Selling on Amazon (wrong) sneakers, they're over 3 yrs old & they look better than the sneaker I received! Finish Line offers occasional discounts and promotions to its customers. Yes, Finish Line provides order tracking information for customers to track their shipments. For a second it looked like a great deal for a pair of running shoes - after placing an order and assuming everything was fine, I got an email a day later saying that my order was partially canceled, the shoes bring removed only. We're happy to help. I am completely disappointed with everything they have done. Your purchase is confirmed and good to go, even if its still processing. I purchased a pair of sneakers from finish line a couple of weeks ago and used my credit card. Customers now have the ability to make a purchase online and pick up their order at their local store within a two hour timeframe. Please allow approximately two hours for your order to be processed and pickup confirmation before proceeding to the pickup location. It seems to me that in light of the companys own mess up not once but twice it should not matter how they corrected the problem, it should have been corrected, including but not limited to sending me a pair of shoes even if they were a bit more expensive. To apply Winners Circle Rewards to an order, Winners Circle members with rewards can enter their Winners Circle number and their reward number. We'd be happy to help you figure it out. 5. Obviously, like I told the customer service rep, my card got charged twice for one order, as it did last year! I made an online order and opened the box to see creased and filthy Air Forces. I requested my money back and they even argued with that telling me that I could wait and she would personally ship the shoes when/if they became available. I came home and called Finish Line that day and was told that someone would reach out to me about my complaint had just been reported. She couldn't tell me what specifically the issue was. Finish Line Customer Support Lowest Rating. It just really is sad where this Finish Line has a group of ignorant Black humans working with the public Very disrespectful and inappropriately dressed for the business. I ordered a pair of Air Max 2015 and when I received them on 17 Nov 2015 they are used and the inside is dirty and on the bottom the shoe you can see where they tried to clean the dirt off. Too many sales is a different problem to too few sales though one that I at least prefer to try solving. *update* There was no status update after a week so I called, they said they are still printing the label. When I walked toward the entrance the initial salesman said "thanks." My card was charged and my bank said everything was ok on their end (I did pay part of the balance with a gift card I Contacted customer service through live chat, and 34 minutes later I was told, Finish Line is still I hope I have answered to your satisfaction , have a great day. Well, this year I decided to give them another try and the same thing happened again. I was actually wearing my pair of the white Or just from particular customers? WebUnless your Target is 24 hours, I don't think you will get an email saying it is ready for pickup until the morning when somebody arrives to open the store. I called customer service and they apologized and refunded my money but it took me over 2 weeks to get my money refunded on the card I used. I returned to Finish Line to look at the Nike Griffins $210. I cancel my service and they still taken from my account,and no luck contact finish line.so had to order a new debit card.they will rob your bank account,and the car wash put scrathes on my vehicles. Considering I was giving the shoes as a Christmas gift I needed the box to be intact. THEN I try to live chat Finish Line only to find out they have their live chat closed. I was expecting to get it within maybe like 4-5 days but it hasn't even shipped yet Scan this QR code to download the app now.
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