Drivers with an active warranty can call for a tow truck at any time to bring their car to a repair shop. I just canceled AAA - oops. If you run out of battery on the road, you can contact roadside assistance and request transportation services to the nearest charging station. Theres no problem with Teslas services. Coverage begins on the date the vehicle is delivered to the first retail purchaser, or put into use, leased, orregistered as a company car or demonstrator, whichever is earlier, in the 50 states of the United States, theDistrict of Columbia or the 13 provinces and territories of Canada. Been providing roadside assistance professionally for over 10 year. Thus, you should call Tesla Roadside Assistance if you experience a breakdown or any other issue with your Tesla vehicle that renders it inoperable and cant drive it to a Tesla Service Center. We are committed to providing you, our customer, the highest quality of professional towing and roadside service available in the industry. The technician will come to your location and provide you with a temporary key or program a new one on the spot. This depends on how far the Tesla center is from your location, and the region that you're in. Tesla also offers gap insurance, rental reimbursement coverage and roadside assistance. can help you determine if an EV is right for you. And if its not included, you can add it as an additional service for minimal cost likely not much more than a single service call from Tesla. Contact Roadside Assistance to learn more or arrange a transport. So, its best to consult your Tesla Owners manual or contact Tesla directly for more information on your specific coverage. The availability of Tesla Roadside Assistance depends on the type of Tesla vehicle you have and the coverage provided by your Tesla warranty or service plan. Our Towing Services are only available to Pickup trucks / Large SUV's and Larger. Safety Score, Explained, House Of The Dragon Season 2: Release Date, Cast, & Everything We Know, 10 Scariest Transformation Scenes In Anime. So, if you need roadside assistance, its always a good idea to call Teslas Roadside Assistance line as soon as possible so that the company can dispatch a technician as soon as possible. In general, its best to call as soon as possible to minimize wait time. For a flat tire, transportation services are free of charge to the nearest Tesla Service Center, local tire repairfacility, or to your home provided these locations are within 50 miles (80 km) of the vehicle location. Ha, I hear you. Open the app and tap Roadside near the bottom of the screen. We are a mobile 24/7 Fleet Service that operates the Entire Charlotte Metro and . If you still can't find what you're looking for in our support resources, contact customer support directly. Plus, our EV buyers guide can help you determine if an EV is right for you. Drivers can find the current numbers for other countries on Teslas roadside assistance is a great service during the warranty period for covered services. Consider becoming a Supporting Member of Tesla Motors Club. Service providers carry specialized loaner wheels to help you with a flat or damaged tire. Coverage: We are able to assist you, but this is not a financially covered service. Then, the representative will update you on the estimated arrival time and keep you informed throughout the process. Learn about how we make money, review our editorial standards, and reference our data methodology to learn more about why you can trust Compare.com. Katherine is currently pursuing her J.D. What is Full Service History for a Tesla. ? Teslas offer more driving range than many models, though there are some exceptions. This is How To Fix Tesla Rear View Mirror! The technician will come to your location and provide enough charge to get you to the nearest Tesla Supercharger or your destination. Forums What to Expect on Delivery Day Ordering a Used Tesla. While the benefits vary between providers, Tesla provides some services as a part of their plan. Tesla is known for their exceptional customer service and Roadside Assistance, so wait times are typically minimal. The company has a network of mobile technicians who can quickly reach the site of a breakdown or accident. Its included in battery and drive unit coverage in Teslas New or Pre-Owned Vehicle Limited Warranty. You can say Hi via the social media links in his bio. The automaker claims that it covers more situations than what's listed on the website. They had creep turned on for my first drive and you can't change that after the car has been started; I thought the movement on that drive was the creep. Blog Yes. Learn about all your vehicle and energy products. Members save $872/year. The time you have Tesla Roadside Assistance depends on the Model of the Tesla vehicle you have and the time of purchase. Tesla Roadside Assistance is committed to providing you with immediate roadside services, 24/7 365 days a year. If your vehicle needs towing, you can call Tesla Roadside Assistance for a tow. Tap Request help to submit your roadside assistance request. Has anyone actually been charged yet? Editorial Note: The content of this article is based on the authors opinions and recommendations alone. Thank you for your interest in our commercial roadside assistance program! Thesecharges are your responsibility and carry a minimum charge of US$300 or CAD$300 per incident, as applicabledepending upon the location of the vehicle. It's accessible via the Tesla app. Instead, the Tesla Model S is equipped with a technologically advanced Tire Pressure Monitoring System (TPMS). Here it is (notice the part where it says ". Roadside assistance is a service Tesla offers to assist drivers of their electric vehicles in the event of a breakdown or other road-related issues. Get a quote on Commercial and Fleet plans. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. The Model S doesnt come with a spare tire, , but this is hardly a drawback. If the service center is farther than 50 miles, you will pay extra. I was just in an accident and don't know what to do. Roadside assistance can be requested using the Tesla mobile app. www.tesla.com. Yes, if you own a Tesla vehicle, you can call Tesla Roadside Assistance for help with various services. But since Tesla has a different level of uniqueness, youll wonder if you should hand-wash your Tesla, Read More Can Tesla Go Through Car Wash? Jerry automatically shops for your insurance before every renewal. Roadside assistance is something you'd rather have and not need than need and not have. You can also include your location and the state of your car. The automaker claims that it covers more situations than what's listed on the website. . If drivers find themselves in an unsafe situation, the automaker advises them to seek out emergency services immediately. While we partner with some of the companies and brands we talk about in our articles, all of our content is written and reviewed by our independent editorial team and never influenced by our partnerships. In that case, this article will provide the information you need to contact the company on roadside occurrences you may face. Only an authorized driver of the Tesla is covered under roadside assistance. . Katherine Duffy is an insurance writer who has spent over half a decade in the professional writing industry. If you need to replace your whole set, your bill could quickly climb to, Replacing damaged tires can be pricey, but getting great, coverage from a trusted provider doesnt have to be, thanks to, Choose from competitive quotes from top insurance companies and Jerry takes care of the restsecuring your new policy and helping you cancel your old one upon request., No long forms. While you may hope you never need to use it, knowing it's there can give you peace of mind. You dont, however, want a feature that generates heat. AutoFox provides towing service, lockout and Jumpstart. Here are the specifics of each covered roadside assistance service. Initial phone call to set up service went smoothly. Tesla's Roadside service can only be requested once per incident. The availability of this service ensures that Tesla drivers have access to help whenever they need it, whether in the middle of the night or during a holiday. within 50 miles to manually unlock the doors. Coverage: Transportation services of up to 500 miles to the nearest Service Center are provided. Prepare for Delivery Day. Also, you can get this app on your phone or the Tesla app. You must log in or register to reply here. However, you will be charged for any services you request. The cars come with roadside assistance, but I am not sure how long that is. is a majority member of Compare.com. Service Provider Application Roadside Service Providers such as Towing Companies, Roadside Repair and etc, please fill out the Independent Service Provider Application Form below. Tesla EVs are among the most sought-after products in the market thanks to the manufacturer's investments in innovation. Economy: $30/year, Cold Country: $40/year, Deluxe: $55/year single or $100/year family, Premier: $95/year single or $180/year family. Most are concerned about what effect either has on the battery. How quick is Tesla Roadside Assistance? This service ensures that even if your car runs into an emergencytire-related or otherwiseyoull get the help you need quickly and efficiently, without scrambling for a spare tire and replacing it on your own., Tesla Roadside Assistance offers drivers 24/7/365 roadside assistance. at Western Law. "After about 5 minutes of muzak, I was finally connected with a Tesla Roadside Assistance representative that immediately offered me the "loaner wheel" service. To ensure that all Tesla users have convenience on the road, the company makes this service available 24/7. No one likes heat, especially in a Tesla car. What Tesla Roadside Assistance Doesn't Cover While Tesla's policy is quite comprehensive, it doesn't support some situations. . You can now request a quote from this business directly from Yelp, Santa Barbara's trusted source for Tool and Equipment Rentals for over 60 Years!, Alex C. said: I've tried other breathalyzers, this one is by far the BEST! @HankLloydRight is correct, roadside assistance goes to tesla (either phone or through the app) and they engage a local third party for you. And the tow fee depends on the tows distance and the type of vehicle you own. When you buy a new Tesla from a Tesla dealership, you get a four-year or 50,000-mile New Vehicle Limited Warranty, which includes Tesla Roadside Assistance for the duration of the warranty period . Privacy & Legal. However, you may need to pay for the cost of any repairs that you may require outside the Roadside Assistance coverage, such as a new battery or tire. When your Tesla breaks down, you can ask for roadside assistance. Safety Score, Explained. All of Compare.coms content is written and reviewed for accuracy by a team of experienced writers and editors who are experts on the topics they cover. For this reason, people wonder, Read More Tesla Model Y Glass Roof Heat: All You Need To KnowContinue, Last updated on April 18th, 2023 at 11:17 pm Tesla users are often unsure whether charging their cars at lower or higher amps is better. There are two different ways to contact Tesla for assistance on the roadside. Professional U.S.-based 24/7/365 Dispatch Call Center Contracted, licensed & insured Service Providers Personalized service from our highly trained agents Coverage Across North America We have over 45,000 service providers. And if its not included, you can add it as an additional service for minimal cost likely not much more than a single service call from Tesla. (Explained), Tesla Credit Decision Pending: All You Need To Know. https://www.tesla.com/sites/default/files/blog_images/tesla_announcement_social.jpg. View Tesla Videos, Learn about your Tesla ownership experience including designing and taking delivery of your car. If they cannot unlock the vehicle remotely, roadside assistance will dispatch a trained tow service provider within 50 miles to manually unlock the doors. Our unique approach as an Original Equipment Manufacturer (OEM) allows us to manage the owner's experience from initial need for assistance to getting them back on the road. In addition, they wont have to worry about incurring any extra charges. At Compare.com, its our mission to find simple ways to help our customers save money on the things they need. To use a roadside assistance plan, simply contact your provider whenever you need service. I called Tesla today and asked them to send me a copy of their Warranty for the Model S. Although Roadside assistance is part of their warranty, they show it as part of their service plans on their web site: Bottom line, if there is something wrong with the car you are good. Punctured tyre- Tesla Assistance experience. ). All rights reserved. period, the roadside assistance is valid. Tesla's Roadside Assistance package comprises the following services - breakdowns, flat tires, lockouts, and depleted range. Suppose you run out of charge while on the road; you can call Tesla Roadside Assistance for mobile recharge. While Tesla's policy is quite comprehensive, it doesn't support some situations. Tesla Roadside Assistance is a suite of services dedicated to helping drivers in various situations for free. Please note that this information is subject to change, and its always a good idea to check your specific vehicles documentation or contact Tesla directly for the most up-to-date information. See Map Service Subscriptions Get access to tools for professional maintenance and repair of Tesla vehicles Sign Up Now Learn More Get instant quotes tailored to your needs - fill out our short form, today! Our members are covered across the entire United States and throughout all 10 Canadian provinces. Subsequently, drivers will need to select the exact issue from a few options. Tesla alsoreserves the right to revise or discontinue specific Roadside Assistance services at any time without notice orrefund. But, if your situation requires a tow to a Service Center, there will be a fee for the tow. Its included in battery and drive unit coverage in Teslas New or Pre-Owned Vehicle Limited. You can also request service through the mobile app as outlined above. The same goes for transportation costs from the Tesla Service Center, vandalism, broken window repair or repair, damage caused by driving the car off-road, depletion of battery due to standard wear and tear, extraction of the EV from mud or snow, and more. For all services not listed, we are still equipped and ready to assist you. Michael has always been passionate about automobiles, especially SUVs like the Ford Expedition and Nissan Murano. For instance, accidents and objects hitting the vehicle or damage incited by road fixtures aren't included. How do I deal with insurance after a car accident? This team is dedicated to roadside support. Transportation back to the service center after repairs are complete, Damages caused by accidents, collisions, objects hitting the car, and damage caused by road fixtures, Reimbursement for third-party roadside assistance. Depending on the nature of the issue with your vehicle, theyll dispatch a tow truck or a service technician.
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