tlg fye vip cancel membership

Backstage Pass | FYE they also explained that if I did not call and cancel I would be charged after the first 30 days of having the card. Sit back and relax while we do the work. Cancel at any time." "Oh, okay." And another question, why is fye charging me? Subscription services cost more than it seems. And when it comes to "selling" the discount card, I tell them everything. All you need is our capable app. That nonwithstanding, I found a really good deal (30% off eye exam and glasses), and since I have been needing to get my eyes re-examined, I called the company the deal was for. These offers are for FYE customers who are loyal and the program can be very useful if utilized correctly. More time goes by and still no gift card, so a little over a week ago I give up on the gift card and call to cancel before it charges me for the month. St. Louis, Mo 63116 I have absolutely no respect for this business and will never be going back. I worked for a retail company who always did the same thing (but the catch is: OURS WAS TRULY FREE) so I thought nothing of it. It's a horrible catch. Sure enough, I went about a full year with some unknown charge on my card every month, until I finally figured out it was FYE 2 years and about 20 calls later, they still refuse to cancel my card. It's ridiculous how much there charging for this DVD I want, How could you not have the DVD in any of your 9 locations in the state of GA, but course you only have it online. It did, so if I get charged another month I will be filing a complaint with the BBB. has a consumer rating of 1.59 stars from 32 reviews indicating that most customers are generally dissatisfied with their purchases. most frequently mention customer service problems. If you want to keep your subscriptions under control, install the DoNotPay app to monitor it. I checked my records and there was no charge. It was 25$ a year, and saved me a percentage at the store. Yes FYE is under pressure with the increase of ILLEGAL downloading but they still have customers who choose to support their favorite artist or actor or go just because (in a good case) knows an associate and trusts their judgement on entertainment. How to cancel FYE Backstage Pass manually. If you want to upgrade, you can for 10$ a month. I will also be filing as many complaints as I can everywhere I can and this included my local FYE store. So I said, fine and she starts asking me all these personal questions about where I live and so on. I can honestly say that the VIP membership is a complete waste of money and a definite scam in my book. 2s FYE is only half the problem, the other half is the customers for not reading, listening, or paying attention. The website states that I have to call their number to cancel, but from what others are saying, it seems that they will charge you even after you "canceled". DoNotPay allows you to manage and cancel all of your subscriptions and memberships, saving you time and money! PLEASE DO THIS ASAP! You just access your account on the website and click the "Cancel" button. I am an associate at FYE. I called the (800) number and told them what happened. (oh joy). To help you avoid undesired expenses, we can set you up with a virtual credit card. This will surely increase the credibility of your complaint. This company needs to shut down. If this was how I treated customers at my job, I'd be fired immediately. After my transaction was finished, and everything was bagged, THEN she mentioned, "You have 30 days to cancel or you will be charged $11.99 a month. When I called they also verified my name and address, which was somewhat close to what it really was but was completely wrong. and our Please everyone, raise hell with this one. To which I replied "I want to cancel my card". The agreement for the $11.99 charge is on THAT. I knew my 30 day trial would be up at the end of January and since I wasn't using the card and was on bed rest I really just could afford the $9.99 a month on something I didn't use. We regret that we are unable to cancel orders once they have been sent to one of our fulfillment centers or partners for processing. He says my membership is still active until the 18th, I said fine. I found what I was looking for and went up to the cash register to pay. So, according to the site, I could also use this same deal at my local Sears. A lot of people were confused about this and I agree -- it's confusing and misleading. Phone - +1-877-351-2131 Are you serious? As soon as your free trial is over, you will be charged for your membership. Copyright 2023 Line Financial - A Public Benefit Corporation. The company's working hours are Monday to Friday, from 9 a.m. to 11 p.m. Next review. The DoNotPay robot lawyer, which won the prestigious ABA Brown Award for its services, can help you sue the company in small claims court. I am finding frequent $9.99 charges on my credit card from FYE VIP. Box 41248, Nashville TN 37204. With Line, subscribe, get cash now and pay later. Great Fun review: unauthorized charge. They (well the register does) just save your credit card number. September 20096 debits for a total of $$139.38 spent. So I did just that. Type in FYE Backstage Pass as the service you want to cancel. sign a contract then run off. f.y.e. These are hard times and a lot of people and companies are strapped for money so when things like this happen blood starts to boil and when that happens people don't always draw the right conclusion or react in a manor of sense. And, they have to scan the actual card then sit there and fill everything in most customers would question what the cashier was doing. She is apparently going to send me a $20 gift card (Yeah, right), and urges me to look at the benefits before I cancel. The cashier told me that I would save 10% on my purchase so I did. I figured I wouldn't cancel it right away because I was still waiting for the gift card (but by now of course I had spent more on the membership than the $20, but I wanted to use the gift card along with the discount). but in my situation the person spoke, I listened, and I benefitted. These A-holes are linking this card to DEBIT CARDS without any prior information. As far as I'm concerned, the cashier never got my consent and simply said "Let me sign you up for this thing and get you 10% off, what's your email?". without being 100% on the terms, and they'll help others not make the same mistakes they made. I understand the run-around; I've worked phone jobs. to which she replied yes. A friend of mine bought a game system where the wires were no good and she wouldn't even let her exchange for the same product! Just show your mobile coupon and save! This is a change from our prior procedure of just authorizing your card and then charging upon the first item in your order being shipped. Apparently, I was about to be. They have a script that they have to stick to, as do the employees who push the card in the first place. "Is there anything else I need to know about this?" Email -[emailprotected] Posted 12/11/2013. I don't see anyone "crying" about whatever it is you think they are crying about. I have filed a class action lawsuit on behalf of customers who were billed for FYE Backstage Pass and magazine subscriptions without their authorization or consent. And I can tell you, things like this aren't cakewalks for us employees, either. There was dozens of people in line, so I signed up, not knowing I was going to be paying $11.99 a month. How do I cancel my Audible account without losing credits? Cookie Notice It turns out you must first activate your pass and THEN cancel it, which it doesn't say anywhere. Backstage Pass VIP - is a 1 month free trial with $11.99 billed directly to credit card on file after the trial period. Anyone know what phone numbers to contact actually person not on the machine? No Hidden Charges. I was like "What in God's name is this?" DoNotPay helps you to manage and cancel all of your subscriptions with a click of a button. What grinds my gears is the clear lac of ethics presented by this company. I didn't even get a "booklet" like everyone else is talking about. READ EVERYTHING YOU SIGN! Email - service@fyevip.com. Bottom line: You need to enable JavaScript to run this app. asking the support team to cancel your account. Our Price: $29.99 Keep up to date with the newest releases or just browse other readers' hauls and collections. Complaining that you agreed to terms you weren't sure of is no reason to single out a single product or store, especially since you're required to sign a paper/receipt that says you understand the terms of your agreement. Believe you could get 10% off forever, no strings attached?, or B. New Customers. There is no reason anyone would willingly pay for it. credit checks. [Resolved] FYE Review: unauthorized charges to visa card If I cant get this matter resolved with FYE my bank explained to me that for $35.00 I can issue a stop payment order from these snakes in the grass. I've been a member for over 2 months now; however, if I don't get this gift card soon, I'll be on the losing end of their special offer. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I understand the frustration of having sales associates omitting information but this can all be avoided if everyone would just pay a little attention to what is going on and read a receipt before signing. I say I was not informed because when purchasing a few last minute christmas gifts, the clerk asked if I would like to save 15% on my NEXT purchase (notice the 'next', because there was no savings advertised for the current one) to which I replied no thank you. If nothing else I was actually suprised to immediately talk to an operator and not a machine. I was asked my info at the register like 75% of stores do now a days to help market their products. Payment Options | FYE After hearing time and time again about this great program that provides tons of benefits I decided to try the month free just to read the booklet and see what its about. I can honestly say that the VIP membership is a complete waste of money and a definite scam in my book. I call in a few days later after sitting on all the "fabulous" benefits and such, and in the call I was told *twice* that they would be keeping my account active. After noticing that we were illegally charged 9.99 for 4 consecutive months, we discovered that after using an online flower delivery service, TLG FYE illegally obtained our debit card information from the flower . But as I mentioned in my earlier post, that "large variety of stores" you mention was basically just a bunch of Dunkin Donuts and Dominos Pizza locations, for which you can probably get the same exact coupons online for free. I also will be reporting to the Better Business Bureau and I no longer will be shopping at F.Y.E. Create An Account. So, FYE needs to get their ### together, and quit cheating their customers. This is a change from our prior procedure of just . Read receipts that you sign or packets of info you receive, call and talk to a manager or go online for additional info. As soon as your free trial is over, you will be charged for your membership. Does FYE Backstage Pass offer a refund after I cancel my subscription? This review was chosen algorithmically as the most valued customer feedback. If FYE Backstage Pass keeps billing you after youve canceled your subscription or wrongs you in any way, you can always sue them to get the justice you deserve. Did you ever think maybe you should look for a better job, that maybe lying to people in order to get ahead isn't morally responsible? That being said, I still don't support the amount of trickery the FYE employees use to sign people up for this card. I waited about 20 minutes in line, and when I got up to the register, the clerk saw my return and asked if he could let the rest of the line (3 more people) go ahead of me. Can't get your money back. All these things can help aid you in preventing a bad experience with one associate and taking it out on the entire company. Well my husband and I have never even heard of f.y.e. Shop now. Tell the supervisor the problem, they will refund you for 4 of the months right then and there and then you have to submit a form in writing to get your remaining credits. Once the first day of your membership is over, the subscription becomes non-refundable. I'm not saying its 100%the sales clerks fault. Ask the company to send you a confirmation email once they cancel your account. VIP is a $12 monthly membership that provides discounts at FYE and other participating stores. I'll never go there again, they're on their way out of business, and soon their assets will be liquidated and/or donated to Goodwill for tax write-offs. There are three ways to cancel your FYE Backstage Pass membership: Track all your paid subscriptions in one place, for free. All deposits are protected by our member banks and partners. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features Press Copyright Contact us Creators . I ask why. Mind you, they didn't state something like "Are you sure you would like this canceled? All the information you need can be found on the web site fyevip.com or by calling the number previously listed. and $200 for all your financial emergencies. Terms and Conditions Privacy Policy California Privacy Rights. How do I find my FYE VIP membership number? So I'm thinking, well I guess I have it for a year now. Our app can help you with: We have helped over 300,000 people with their problems. F.Y.E is a bunch of lousy scammers; never pay with a card if you go there. on various subscriptions and memberships. And you shouldn't either.. On February 11, 2015 I was shopping at fye for something for my dad's birthday. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I have tried a bunch of times to cancel this membership online to avoid hassle of calling and speaking to . FYE VIP Backstage Pass: Won't cancel/Keeps charging after cancellation "After about a month or so, I check my credit card online . As expensive as there products are you would think they would not have to scam consumers as they do. We accept the following payment methods: Visa, MasterCard, Discover, American Express, PayPal, and FYE Gift Cards. Platinum is a $25 annual payment that provides discounts at FYE only. How Do I Find My Fye Vip Membership Number? No matter how hard they push you and if they sign you up without your permission sue their ###! I was also told to go online and fill out the information to register my card and after a certain amount of time, I would receive 20.00 or something in a couple of months. The whole thing is a big scam, and I don't support it, but guess what -- I sold it to hundreds of people for 10 months, and I regret it entirely. Well I did just that. Going on a history search with my card, they have been charging me $11.99 since July. Customers get an immediate 10% discount on their in store purchases. How to Cancel f.y.e. Backstage Pass VIP - Your Easy Cancel TN 37204-1248. She wont allow you to buy a single product and you are un able to exchange a product if you recieved it damaged! Cancel Direct Line Auto-Renewal Before You're Charged Again! Now tell me that doesn't sound misleading, especially because i have it in their own written words. I ask about the VIP card. FYE offers its new members a one-month free trial that will automatically turn into a paid monthly subscription. He then suggested that I was making this up and there was no way to prove that I wasn't the first one to open the package. So I think it was a year and I cancelled the magazine script. Here's the phone number for everyones referenece: [protected]. as we do not have one here. Write to: f.y.e. This is ridiculous. FYE - illegal charges 5. How do I get my money back from fye Backstage Pass? Share your photos and videos with others to prove the truth of your words. I hope this solves everyones problem. 1. Debit MC FYE BACKSTAGE PA BR 877 351 2131 NY, PENDING MC FYE BACKSTAGE PA BR 877 351 2131 NY, EFT VISA RF#618123797900 06/29 FYE BACKSTAGE PASS 877-, POS PURCHASE MC FYE BACKSTAGE PA BR 877 351 2131 NY, 5968_FYE BACKSTAGE PASS 877-35 1-2131 NYUS Trace #23689618, POS SIGNATURE PURCH MERCHANT PURCHASE TERMINAL FYE BACKSTAGE PASS 877 351 2 NY XXXXXX 04-29- 16, Visa Check Card FYE**BSP VIP 63553 1 NY MC, VISA PURCHASE FYE BACKSTAGE PASS 877-351-2131 NY-07-30 07.55.04, CHKCARDMC FYE BACKSTAGE PA BR 877 351 2131 NY, Visa Check Card MC FYE BACKSTAGE PA BR 877 351 2131 NY MC, auth #357678 07-22-2016 FYE BACKSTAGE PA 877-351-2131 NY, Point of Sale Debit L340 DATE 06-30 FYE BACKSTAGE PASS877-351-2131, POS Debit Visa Check card FYE BACKST ALBANY NYUS, CHECKcard FYE BACKSTAGE PAS 877-351-2131 NY RECURRING, RECURRING CHECK CARD PURCHASE FYE BACKSTAGE PASS 877-351-2131 NY, VISA DDA PUR 478930 FYE BACKSTAGE PASS 877 351 2131 * NY, POS PUR MC FYE BACKSTAGE PA BR 877 351 2131 NY, POS Debit FYE BACKSTAGE PASS 877-351-2131 NY, CHECKCARD MC FYE BACKSTAGE PA BR 877 351 2131 NY, PRE-AUTH MC FYE BACKSTAGE PA BR 877 351 2131 NY, POS SIGNATURE PURCH MERCHANT PURCHASE TERMINAL FYE BACKSTAGE PASS 877 351 2 NY XXXXXX 06-29- 16, POS SIGNATURE PURCH MERCHANT PURCHASE TERMINAL FYE BACKSTAGE PASS 877 351 2 NY XXXXXX 05-31- 16, EFT VISA RF#621120019600 07/29 FYE BACKSTAGE PASS 877-, 5968_FYE BACKSTAGE PASS 877-35 1-2131 NYUS Trace #9617617, 688263 RECUR PURCHASE FYE BACKSTAGE PA 877-351-2131 NY, POS SIGNATURE PURCH MERCHANT PURCHASE TERMINAL FYE BACKSTAGE PASS 877 351 2 NY XXXXXX 07-29- 16, POS REFUND MC FYE BACKSTAGE PA BR 877 351 2131 NY, FYE BACKSTAGE PASS 05-20 877-351-2131 NY BB&T; CHECK CARD RECURRING PYMT, CHECKcard FYE BACKSTAGE PASS 877-351-2131 NY RECURRING, 07/23/2016 FYE BACKSTAGE PASS 877-351-2131 NY, VISA AUTHORIZATION FYE BACKST-07-29 11.58.30, POS Debit MC FYE BACKSTAGE PA BR 877 351 2131 NY, Monitor all your subscriptions with DoNotPay, Subscription services cost more than it seems.

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