Company Complaints. Very enjoyable stay. We will absolutely be booking again. Would use again. ndon Dig out your leather jackets and join us for an electrifying break to London, for the world's best loved musical as we watch Danny and Sandy's whirlwind summer romance playout over the school term, featuring the . Caledonian Travel is one of the UK's leading coach holiday companies, offering sensational value short breaks & holidays throughout the UK, Ireland, and Europe, with 1000's of breaks under 100. Has anyone done the swiss glacier all inclusive trip been wanting to go for a few years hopefully going to book to go in June next year thanks. Tripadvisor performs checks on reviews. The food was not of great quality but ok, the soup actually was very nice though. Additional terms may apply. Elton John - Live in Birmingham tickets from 179. Many thanks for taking the time to write your review. Once we've checked over your question we will put it live on the site and our strong community of experts We enjoyed it so much we are back at the end of March but staying for 2 nights instead! ", A verified traveler stayed at Le Mridien Ile des Pins, "From the moment we arrived we felt very welcome; staff could not have been any friendlier or willing to help in any way. We booked this 3 hours before we turned up, we had a standard twin room on a busy saturday night for 59. Hotel boasts a really great position in relation to the city centre and all the attractions. Then went to Central Perk for a coffee but had to go back to put our cases on the bus at 10am. Only stay here if your on a night out and you can get it cheap. Likewise, on the day we left we had to book our cases on the coach at 10 am. We will email your when your answer is on the site. I am not going there again, customer service was no good and staff were rude, when explained about the fire alarm. We were then eventually moved to room 216, after being advised by the less than helpful Manager (she seriously needs further training in Customer Service) that we had only booked a standard double room and she could only move us to a superior double room if we paid as she couldn't do it free of charge but had a twin, sea view room that we could have for no extra charge. We found a great indian restaurant. Ask darrenw293 about Grand Hotel Scarborough, Ask handidave about Grand Hotel Scarborough, Ask kaskey21 about Grand Hotel Scarborough, Ask leedscathy about Grand Hotel Scarborough, Ask travelbug90 about Grand Hotel Scarborough. worst wine i have ever tasted and no further choice. Most hotels are fully refundable. The rooms were clean and the staff were friendly and very helpful. GREAT trips & Good Hotel!Would fully recommend!! Breakfast was limited and very greasy. Breakfast started at 7am. Perhaps if you return again, you could mention this to Caledonian. There shower was scolding hot so they couldn't use it .there was loose slates at the front of the hotel where you stepped onto .Two women fell my mother witnessed it so thank god she never fell .the way back they were on the coach for 4 hours without a stop and the toilet was blocked on the bus .my mother is 75 and my father is 78 I'm absolutely appalled at there whole experience. cALEDONIAN TRAVEL TOUR. 235Daniels Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. We have been to places such as Amsterdam, Ireland, Scotland and England and many day trips too. Staff are doing their best but under staff and over worked. New room was comfortable enough and only real problem was having to run ALL taps at the same time to get any hot water when using the shower..small niggle really. The only down side is they don't have a lot of single rooms even though there is lots of solo travellers. I didn't even receive a apology with a discount to my room or a free visit. The polite, friendly and helpful staff really make this place. For 80, 5 of us had a good nights sleep not worrying about any 'nocturnal' visitors. Review of Grand Hotel Scarborough. Rooms very clean and comfortable. Our UK holidays and short breaks include everything from lodges with a hot tub to holiday parks, coach trips and boating holidays. We stayed in the garden bungalow and it had all the amenities you would want including perfect temperature control. On very rare occasions the party will arrive, before the room assistant has had time to service the room and I do apologise that this is what happened to you. Didnt try the food, but the diners looked happy enough. He goes way beyond what would be expected to make sure you will have a great break. The first excursion is a lovely evening tour around London capital and all its major sights. When we arrived you can obviously see that it need's to be refurbed. Before posting your question please check to see that it has not already been asked. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Royal Court Hotel - Coventry: On a Caledonian Tour to Safari and Cadbury World - See 2,635 traveller reviews, 1,651 candid photos, and great deals for Royal Court Hotel - Coventry at Tripadvisor. Good Overall. Absolutely disgusted with this should just be able to get a refund, this was my first booking with this company and seeing how they treat customers now it will certainly be my last! Dear Darren WThank you for your review, we are sorry to hear that we did not meet with your expectations for your stay with us. The hotel is located on the seafront and within easy walking distance of local attractions and its well worth a walk along the pier and a trip up the Great Orme. Had a wonderful time on Mystery Weekend Special. written by The hotel is located on the seafront and within easy walking distance of local attractions and its well worth a walk along the pier and a trip up the Great Orme. Lock in the lowest price from these sites. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. on 21/04/2020. Search over 2.9 million propertiesand 550 airlines worldwide. Read more. Certificate go to. There is a slope into the hotel which is signed inside the hotel but not from the outside. Cavern Club live band was fantastic! annemarieburgess Yet, he himself, never wore a mask at any time. The driver stated that he would make regular stops to allow people to get off and use the toilets, but after 3 hours he was still plodding on without stopping, and only stopped because I told him that if he didn't he would be mopping up peoples urine because many people were desperate, he then mumbled about not being paid enough to put up with "old farts". Hotels near Caledonian Sleeper Train: (0.03 mi) Elegant Studio Apartment in Euston, Camden Town (0.10 mi . Our booking was also an "inclusive" deal, so came with four drinks each across the 3 nights and were premium brands which is always a bonus. Written December 19, 2021 . Tina live was fab great night, the hotel, where do I start! Bus was very comfortable and driver great but we arrived at the Adelphi at 2pm and instructed to go back at 4pm to collect our cases and check into the hotel at 4pm. Includes return hotel transfers to the Theme Park. Coach was good although driver needed two long breaks less than 2 hours apart on the return journey whilst only need one on the outgoing one. I understand this is a package holiday, well priced but please, Caledonian travel change the accommodation with your trips as I would love to return, but wasn't told where I was staying until 3 days beforehand. We were just enjoying the Cavern Club when we had to head back to the hotel for our case. This meant we had breakfast in the hotel (buffet style). marie.hall@britanniahotels.com, This is the version of our website addressed to speakers of English in United Kingdom. An enjoyable stay at the Marine. We will definitely return to both Llandudno itself and the Marine HotelMore. Hilton Noumea La Promenade Residences is a Nouma luxury 4.5-star beach property where you can pamper yourself with massage services, plush bedding, and more. Hi, thank you for your feed back. There is also a nice 1 hour walk to Upi bay. It used to be own by national holidays but it have recently been bought over. We were also disturbed by the seagulls early in the morning.Generally, you can see the remnants of its former glory, but now it is just run-down. on 21/08/2021, First holiday with caledonian holiday in 2 years thanks to covid Went to Blackpool on Mon 16th August Driver was really nice Hotel Savoy in Blackpool was nice Room was big and doynle bed though I was just myself Meals not as good Not much choices and I went in for first sitting at 6pm you had to book every day In 5 mins some of the choices were finished and no more brought out HAD Pork one night but was chewy chips not half cooked and roast potatoes tasted funny Sweets were good though Only thing was just one lift which only held 3 people if had no cases So on day of departure I waited 20mins to get lift down, written by The coach driver was very friendly and knowledgeable and would help with any problems (not that we had any) the weather was very poor, but that didn't detract from the trips out (never rained in any pub or cafe we visited) all in all, would definitely recommend this tour company to anyone who is looking for a great value break, written by Toilets not cleaned and flooding to the floor, with are not repaired even after requesting. so much to see and do in liverpool. Nice beaches, water sports. Date of experience: 14 April 2023. Also the other travellers were all good fun too. on budget packages. Bus was very comfortable and driver great but we arrived at the Adelphi at 2pm and instructed to go back at 4pm to collect our cases and check into the hotel at 4pm. The staff work tirelessly and are constantly making sure all your needs are attended. written by Would highly recommend this holiday and hotel. We have recently been to the Riviera Hotel Torquay the 99p bar was limited and it was 99p for half a beer not a pint has most people would assume. We have recently returned from a 4 day, 3 night break to Llandudno with Caledonian Travel, staying at the Marine Hotel. Cheesecake,sponge and custard, icecream and some fruit (Orange mainly).The hall ways had marks on them as did the chairs in The Round. We have just returned from the London Spectacular trip booked with Caledonian Travel and stayed at The International Hotel, Canary Wharf. The food was abysmal! this is the worsted hotel I have ever stayed in food filth staff that resembled a bag of rattle snakes nothing to much for this place our first room had no windows even In jail you get a window food over cooked dry or wasted by chefs who trained in a local crematorium I think no cans or bottles of soft drinks to use as mixers the place should be closed and cleaned and then looked over by the local environment agency a manager who thinks everything is rosey at this dump Caledonian travel have my complaint I look forward to there findings I have my own thoughts to what they will say to this hotel they say is good we stayed from 19 6 17 to 22 6 17More. And so useful being able to book a car park space. there is a cocktail bar and french restaurant but didnt try that although menu was good. downside, old and tired would be fab with money spent on it. We will email you when the question is on the site. I hope something can be done on this matted, written by This hotel often comes out to around $100 per night, so the $250 resort credit could easily cover a two-night stay. The staff at this hotel are polite and the kitchen and restaurant manager and staff are helpful. more. Stayed in Carlton house for the two nightsit was finefood was nicedrinks a great pricevery busy hotelnothing much around it.but..I suppose we compared it to ..the royal bath which we lovedthe lady in the bar..made the best cappuccino and latte Ive ever hadthank you Caledonian travel.till next timexxx, written by These rooms should be use for storage not for paying customers. Review tags are currently only available for English language reviews. On one morning for no apparent reason there was a toilet role on the dressing table. It could and should be improved in the dining room with better quality produce. We got a great valentines deal which was 89 per couple for 1 night stay with evening meal, breakfast use of spa (we didn't go to the spa) and a box of chocs and bottle of cheap fizz. on 06/10/2021. parts of your trip are not listed on it, those parts will not be ATOL The entertainment was very good. Staff lovely friendly and helpful. We have just returned from the London Spectacular trip booked with Caledonian Travel and stayed at The International Hotel, Canary Wharf. a hotel with a lot of history, where many years ago the royals and charles dickens stayed. Then went to Central Perk for a coffee but had to go back to put our cases on the bus at 10am. This meant we had breakfast in the hotel (buffet style). We have recently returned from a 4 day, 3 night break to Llandudno with Caledonian Travel, staying at the Marine Hotel. but there are great bars everywhere and of course the Cavern which is a great afternoon/evening out and only 10 minutes walk away. there is a cocktail bar and french restaurant but didnt try that although menu was good.lovely spacious hotel for which its easy to get lost! Departing from Scotland, North East & Yorkshire. more. There 2 weddings during our stay but this had little to no impact on our stay and my daughter enjoyed seeing the bride and guests in their finery. Hi, thank you for your review. Breakfast is a traditional English buffet which is constantly replenished. Bar staff nice & friendly but again queuing 20-30 people deep to get a drink. Which is a shame as the architecture and period features of the building are stunning. Kind Regards, General Manager. Not that I would go there.!!!. Cleaning standards are terrible, maintenance much the same with lifts and toilets being out of order for the whole week. Hotel boasts a really great position in relation to the city centre and all the attractions. I felt young! Father wanted to get away for a few days after the easing of the C-19 restrictions in Scotland. It seems to service an older bunch of people, who looked fairly ancient to me, and Im in my 60s! I am pleased to read you enjoyed your stay, I will pass on your kind comments to the team.Kind Regards, General Manager, This is the version of our website addressed to speakers of English in the United States. Going on 5 day Paris trip soon from Glasgow - can't find out how when we board ferry, how long crossing is etc and where we arrive. The bed whilst didn't look much was actually comfortable and we slept well on it.My biggest grumble was the chamber maid in the morning, we were due to check out at 11am but she came into our room at 9:30am which woke us up, she apologised and said she would come back later which she did at 10:30am this really annoyed me as it also happened to my sister in her room. Dinner at this hotel was served from 6.30pm onwards and was a buffet style. Enjoy a family break with return coach travel with reserved seating, accommodation and entry tickets to your chosen attraction. Thanks to our kind, helpful bus driver,the wonderful Hotel manager and his lovely staff and Caledonian Travel, written by We told the girl we were not willing to stay in a room without a window, a very rude arrogant so called manageress quickly intervened arguing that is the room we had paid for, i am afraid we would not have booked & paid t stay in a prison cell & if this is the rudeness of your management then she wants sacking!! Without a doubt this hotel is a clear winner being the worst hotel I have ever stayed in in my life. Its really quite basic, and entrance hall looked a bit worn out, but the room was clean enough, had a good shower and a superb view of the sea. But, the rooms we had were ensuite and clean. Dinner was better but again a limited selection especially desert wise. Went to County mayo, knock and achill island,our driver Robert was an absolutely amazing guy who could . * Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Was amazing, advertising photos don't really do the location justice. written by Room types may vary. Each trip uses coach travel as its form of transportation. loch Lomand and Glasgow not bad (day 3) but the trip to Troon, Ayr and Girvan was awful, not nice towns and Girvin was like a war zone with mostly shut down shops and the most depressing of high street, if you don't like spending time in a pub a waste of time as there was nothing to do and nowhere to go! The set evening meal was terrible, I guess part of the problem was that the reception team gave false information about restaurant serving times so two out of three visits to the dining room meant that we arrived after the dinner service was finished! Coach Holidays to Blackpool starting at 21.95. The Admonton Country House was comfortable, very clean and welcoming. Our booking was also an "inclusive" deal, so came with four drinks each across the 3 nights and were premium brands which is always a bonus. Anyone been on the London and Windsor super deal? Caledonian Travel is an award winning coach holiday company providing coach holidays from Scotland, the Northern England and Yorkshire. Most of my negative comments are in relation to Caledonian Travel. The hotel was comfortable and clean. Please see our partners for more details. Quite a walk from our room to the lifts and sometimes quite a wait for the lift but it's the luck of the draw as to where your room is situated. We headed up to our room upon entering I was pleasantly surprised, i did the standard practice and jumped on the bed it was a little hard but I can sleep anywhere , as I was doin the is my partner ( a housing keeping manger) went around the room checking for cleaniness we found a few things but nothing too serious. Staff very pleasant and when I asked if they had anything else for children to eat it was not a problem for the chef to make them chips and chicken nuggets. Has anybody been on this tour? We were all back at the bus for 4pm and then we headed to Watford, the chosen hotel was the Jury's Inn in Watford which was ideally placed for the Sunday trip to the Harry Potter Studios Tour. DebMarcia on 26/10/2022. Our check in time is 2.30pm and as your tour operator brings so many coaches to us, they do stagger the arrival times so guests can arrive in comfort and not be delayed getting to their rooms. on 02/03/2022. We were initially given room 101 which was unfortunately the size of a shoebox and right above the kitchen so not only was it virtually impossible to turn round in the shower cubicle or, without being too graphic, use the toilet without banging your elbows and having to sit sideways but there was also a huge industrial extractor fan which started up when the staff were obviously starting to prepare the breakfast and the noise from this was unreal. hotel basic It was quite a drive away and we got back to the hotel close to 11pm. Staff very pleasant and when I asked if they had anything else for children to eat it was not a problem for the chef to make them chips and chicken nuggets. I know its not pleasant, but it is for your safety. The hotel was full so no swaps. To calculate the top 5's we take the following factors into account: Caledonian Travel - www.caledoniantravel.com - Ask a question now, Would be more comfortable in a torture chamber, Bouden Coach Hire - www.boudencoachtravel.co.uk, Party Buses New Orleans - www.partybusesneworleans.com, Ticket Line Turkey - www.ticketlineturkey.com. on 17/08/2021. Sheraton New Caledonia Deva Spa & Golf Resort is one of the Bourail sumptuous 5-star beach properties where you can treat yourself to deep soaking bathtubs and rainfall showers. If you do not receive an ATOL certificate, then the booking will They are very good value for money and always have a good selection of holidays available. Room was a bit tired but fit for purpose. We do have smoking and non smoking floors as our aim is to please all guests and not penalise those who do like a cigarette. Caledonian Travel - www.caledoniantravel.com, If you are commenting on behalf of the company that has been reviewed, Whilst the hotel and in particular the bedrooms are quite basic and require a degree of tlc, other areas like the bar and restaurant are well kept, clean and tidy. The fire alarm only goes off when there is a reason for it to go off. "The hotel was nice, food expensive but very friendly staff. Dear handidaveThank you for your review and we are pleased to hear that you enjoyed your time in the hotel and it sounds like you made the most of everything we have on offer.We look forward to welcoming you back in the near future. Having read numerous reviews prior to our trip, we were a little apprehensive about the quality of the food but our fears were unfounded. same with the pub attached to it. Thank you for your comments after staying here on our Valentines offer. We will definitely return to both Llandudno itself and the Marine Hotel, Ask B6401QDpatricial about The Marine Hotel, We compared the lowest prices from 12 websites, We compared the lowest prices from 9 websites, We compared the lowest prices from 13 websites, We compared the lowest prices from 11 websites. I really didn't like this hotel. Absolutely stunning location. Fantastic Bus and Driver Walter. Bar had 2 for one drinks on offer. As you say, the same happened the following morning, if porterage had been arranged with Caledonian you would not have needed to return to put your own cases onto the coach. Coach Holidays to Blackpool starting at 21.95. Prices and availability subject to change. The hotel was clean, rooms were clean and very comfortable. However a member of staff said we should have come earlier as the ticket entitled us to a longer trip on the train and entry to the museum. Went with my sister and our grand daughters. She was a young mixed race girl, sorry didn't catch her name but she is in the wrong job! Notable amenities include a private beach, a spa, and an outdoor pool. ).- The surfaces of the drawers, TV, bed sheets, bath etc were all clean and without dust.- The bed was big, comfy and warm, which is the main thing.- The bathroom facilities were very good. Just returned from Tina live tribute with Caledonian travel, first of all can't fault the coach, the drivergreat guy! Room was a bit tired but fit for purpose. Up to 5% off selected festive breaks. May 7 - May 8. 1 Customer service. VERY pleased with safe unlimited free parking. I apologise that the cleanliness of your room wasn't upto our usual standard and I will ensure our housekeeper gets a copy of your review. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Read 2 more reviews about Caledonian Travel. Early check-in and late check-out, subject to availability. on 26/02/2022. Gala dinner was great with plenty to eat and food was piping hot. Hi, thank you for your review.I am glad you had a nice time here with us. Gardens awash with out of control children from a wedding party; pool minute. Complaints must be addressed to customerservices@caledoniantravel.com or the official Caledonian Travel Facebook page. We wondered why we couldn't have spent the night in Liverpool where there was more to see and do. After queuing for 1hr and 15 mins to check in, we got to our dirty room. Unfortunately on check in we were given a room that had not yet been cleaned so we had to go back down to reception and be allocated another room. written by Reply from Caledonian Travel. Pool was great and it was great they offered drinking water on our floor", Baie d'Oro, BP 175, L'le-des-Pins, 98832. Hello and thankyou for your comments after staying with us recently.
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